Shipping Information
Shipping Rates
Most shipping is
through UPS. We only ship to the U.S.A. Shipments to Alaska and
Hawaii will be the actual shipping amount through USPS Priority Mail
with delivery confirmation and insurance.
up to
$.01 - $25.00 = $7.00
$25.01
- $50.00 = $8.00
$50.01
- $75.00 = $9.00
$75.01
- $100.00 = $10.00
add
$1.00 for each additional $25.00
PLEASE NOTE: All coffee
orders must weigh 12oz. or more. If they weigh less, you will be given the
option of adding 1 or more items or be charged a $3.00 handling fee.
Shipping Times
Shipping time will
vary on all orders. If your order contains all in stock products,
bests efforts will be made to ship 1-3 days after payment has been
made. Generally, your product will ship 2-3 weeks after payment
has been received as most items are made when ordered to ensure
freshness. During the holiday season, orders can take
3-4 weeks to ship due to the volume of orders. No order is processed
until full payment has been received. Any order cancelled after
payment has been received will be assessed a 15% re-stocking fee.
Due to the nature of our
business, unless a product is received damaged, there are no refunds.
Please note that items containing chocolate or chocolate chips can
melt during shipment in the hot months. Please review our suppliers'
separate policy regarding delivery of chocolate
products. These are ordered at your own risk. If a product is
damaged in shipment, the box and all packing must be kept so UPS can
inspect it if they choose to for the claim. Notification of damaged
products must be made within 48 hours of receiving your package. Please be
aware that UPS claims can take up to 6 weeks to process.
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